Training and Facilitation
Active learning concept is used to enhance the training procedure.
We offer our training facilities for your Insurance Co staff and /or Agents. We have lined up a series of training modules that can be fine tuned to meet company / department / agency section requirements.
The broad spectrum of contents and topics we can offer are summarized as follows -
Technical -
Claims handling procedures
Basic policies - Fire, liability
Special policies - C.A.R, E.A.R, I.A.R, M.B
Others - Silent Risk cover, CECR, Construction technology for non-engineers.
Non-Technical
Handling difficult customers
CRM - customer relationship management
Team building workshops
Report writing skills for executives /managers
Active Learning Concepts are utilised to ensure participants engage in the training process. Various hands-on activities are used to enhance knowledge retention.